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Returns & Refunds

Exchanges

At GIZMOIOT, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, you may return it within 7 days for a full refund or exchange. To initiate a return, please contact our customer support team. Please note that the product must be unused and in the same condition that you received it. Shipping costs for returns will be borne by the customer.

Return & Refund Policy

Returns

 You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 

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Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping Policy

At GIZMO IOT Innovation LLP, we are committed to providing a seamless shopping experience for our customers. This includes ensuring timely delivery of your orders with utmost care and attention to detail.

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Order Processing

  • Upon receiving your order, our team works diligently to process and prepare it for shipment.

  • Orders are typically processed and dispatched within [number of days] business days, excluding weekends and holidays.

  • You will receive a confirmation email with tracking information once your order has been dispatched.

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Shipping Methods

  • We offer standard shipping for all orders, with delivery times varying depending on the destination.

  • Expedited shipping options may be available for select orders, allowing for faster delivery. Additional charges may apply for expedited shipping.

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Shipping Rates

  • Shipping rates are calculated based on the weight, dimensions, and destination of your order.

  • Shipping rates will be displayed at checkout before you complete your purchase.

  • Please note that shipping rates are subject to change without prior notice.

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International Shipping

  • We offer international shipping to select countries. Additional charges and delivery times may apply for international orders.

  • Customs fees, import duties, and taxes may be imposed by the destination country. These fees are the responsibility of the customer and are not included in the shipping charges.

  • We recommend checking with your local customs office for more information on potential fees and restrictions before placing an international order.

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Shipping Delays

  • While we strive to ensure timely delivery of all orders, unforeseen circumstances such as weather delays, customs clearance, or carrier issues may occasionally cause shipping delays.

  • We appreciate your patience and understanding in such situations, and we will make every effort to keep you informed of any delays and provide assistance as needed.

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Contact Us: If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact us at 020-20256666, 7888003666. Our dedicated customer support team is here to assist you with any inquiries you may have.

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